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| Flood - www.fidelityonline.com |
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| Customer Service, Policy Information, and Agent Supplies |
| Toll Free Phone - 800.820.3242 |
| Fax - 800.850.3299 |
| Email - CustomerService@weareflood.com |
| Address - P.O. Box 33003, St. Petersburg, FL 33733-8003 |
| Mail or Fax Policy Endorsements, Cancellations, Reinstatements, and Change Requests |
| Technical Support |
| Toll Free Phone - 800.490.9953 |
| Email - agenttechsupport@weareflood.com |
| Payment Address |
| P.O. Box 33003, St. Petersburg, FL 33733-8003 |
| Overnight Payment Address |
| 801 94th Ave North, Ste 110, St. Petersburg, FL 33702 |
| Claims Processing |
| Toll Free Phone - 800.725.9472 |
| Fax - 877.270.4329 |
| Website - www.fidelityonline.com |
| Address - P.O. Box 33064, St Pete, FL 33733 |
| Elevation Certificate with Pictures |
| Email - CustomerService@weareflood.com |
| Flood Zone Rechecks/Disputes |
| Email - FloodZone@weareflood.com (Must send Recheck Request form) |
| Rollover Inquiries and Service |
| Phone - 800.820.3242 x6017 |
| Email - rollover@weareflood.com |
| Agent of Record Change Department |
| Fax - 866.252.5770 |
| Email - aorchanges@weareflood.com |
| Submit-For-Rate Department |
| Toll Free Phone - 800.820.3242 |
| Fax - 727.803.8284 |
| Email - CustomerService@weareflood.com |
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| Excess Flood |
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| Customer Service and Policy Information |
| Toll Free Phone - 800.820.3242 option 7 |
| Fax - 727.803.8282 |
| Email - ExcessFlood@weareflood.com |
| Address - P.O. Box 33003, St. Petersburg, FL 33733 |
| Mail or Fax Policy Endorsements, Cancellations, Reinstatements, and Change Requests |
| Technical Support |
| Toll Free Phone - 800.490.9953 |
| Email - agenttechsupport@weareflood.com |
| Payment Address |
| P.O. Box 33003, St. Petersburg, FL 33733 |
| Overnight Payment Address |
| 801 94th Ave North, Ste 110, St. Petersburg, FL 33702 |
| Claims Processing |
| Toll Free Phone - 800.725.9472 |
| Fax - 877.270.4329 |
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| Personal Umbrella |
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| Customer Service and Policy Information |
| Toll Free Phone - 800.849.6140 |
| Fax - 866/877-6355 |
| Email - UmbrellaCustomerService@fnf.com |
| Address - P.O. Box 45126, Jacksonville, FL 32256 |
| Mail or Fax Policy Endorsements, Cancellations, Reinstatements, and Change Requests |
| Technical Support |
| Toll Free Phone - 800.849.6140 |
| Payment Address |
| P.O. Box 33005, St. Petersburg, FL 33733-3005 |
| Overnight Payment Address |
| 801 94th Ave North, Ste 110, St. Petersburg, FL 33702 |
| Claims Processing |
| Toll Free Phone - 800.220.1351 |
| Fax - 800.491.7683 |
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| Homeowners, Condo, Renters, Dwelling Fire and Auto |
|
| Customer Service and Policy Information |
| Toll Free Phone - 800.849.6140 |
| Toll Free Fax - 866.877.6355 |
| Email (All Programs) - ins@fnf.com |
| Address - P.O. Box 45126, Jacksonville, FL 32256 |
| Mail or Fax Policy Endorsements, Cancellations, Reinstatements, and Change Requests |
| Technical Support |
| Toll Free Phone - 800.849.6140 |
| Payment Address |
| P.O. Box 45126, Jacksonville, FL 32256 |
| Overnight Payment Address |
| 4905 Belfort Rd. Ste 110 Jacksonville, FL 32256-6007 |
| New Business Underwriting Requests and Cancellations assistance |
| Toll Free Fax (Home) - 866.290.2667 |
| Email (Home) - underwriting@fnf.com |
| Toll Free Fax (Auto) - 866.699.1936 |
| Email (Auto) - auto@fnf.com |
| Property Inspections |
| Toll Free Phone - 866.475.1552 |
| Toll Free Fax - 866.877.6366 |
| Email - inspections@fnf.com |
| Claims Processing |
| Toll Free Phone - 800.220.1351 |
| Fax - 800.491.7683 |
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